Site Policies

We have designed this website to be as simple and easy to use as possible and we hope that you are able to find the information you want quickly and effectively.

If you have any problems accessing the information contained on the site, please contact us and we will do our best to resolve the situation as soon as possible. We are, also interested in your comments and any improvements, that you would like to suggest.

Please note that our Accessibility and Privacy policies only cover web pages on this site. We cannot guarantee the accessibility or privacy levels on other sites that we may link to.

Accessibility Policy

All pages on this site should conform to the W3C XHTML1.0 and CSS guidelines and attain Level Double-A Conformance in accordance with the Web Content Accessibility Guidelines 1.0.

Formal Accessibility Statement

Keyboard Navigation

The TAB key can be used to navigate through links within the site menu and the main text of each page. Once a link has been highlighted, use the ENTER key to activate the link.

Alternative Displays

In order to maxmise accessibility, we have provided a number of alternative display options, namely:

  1. Default View - this is the colour/layout that you are probably viewing at the moment.
  2. Low Contrast - suitable for those with dyslexia
  3. Small Screen - suitable for screen resolutions of 640 pixels or below

Users of Javascript enabled web browsers can access these display options by using the links at the top right-hand corner of most pages. Your preferences will be stored in a small file, known as a cookie, on your computer so that, when you re-visit the site, your preferred display will be automatically applied. No other information is stored in this cookie and it will automatically expire one year after your last visit to this site.

If you are using a web browser that supports alternative style sheets, you can also access these alternative displays by using Stylesheet View options within the browser itself.

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Privacy Policy

Cookies

Cookies are pieces of data that are often created when you visit a website, and which are stored in the cookie directory of your computer. Black Widow do use cookies on this site such as a cookie to store information about your viewing preferences. You can set your web browser not to accept cookies but, if you do this, you may not be able to use some sections of the site effectively.

Log files

Log files allow us to record visitors' use of the site. We can analyse log file information from all our visitors in order to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information and they are not used to identify any individual patterns of use.

General Principles

We take privacy concerns very seriously and are committed to the protection of online privacy for our web site visitors. Although we monitor web site traffic, no personally identifiable information is extracted in this process and the statistics gathered are used only by Black Widow for internal analysis in order to improve our services and our website.

We value the privacy of our visitors and understand that they do not want their names or email address details to be passed onto third parties. Black Widow will not communicate, in any form, personal information of this type to any third party without the express permission of the individual concerned.

This policy applies solely to this web site. Where we offer links to other sites, it should be understood that we do not endorse, nor can we be held responsible for, the privacy policies of those sites.

We welcome any questions and comments regarding this site's Accessibility and Privacy policies. Please direct any comments or questions to info@blackwidows.co.uk

Policy Changes

If our Accessibility or Privacy policies change in any way, we will place updated versions on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

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